Customer Success Manager - Dedicated

About the Opportunity

As a Customer Success Manager in the Asia-Pacific region, you will work directly with Contentful customers to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will partner closely with our Sales, Product, Partner Organization, and Professional Services teams. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will also amplify the voices of customers in your region internally by driving continuous feedback to our Product, Engineering, and Customer Experience teams on how we can better serve our customers. Contentful is expanding its presence in Southeast Asia, so this is an exciting opportunity to lay the foundation for the region and drive its success.

What to expect?

• Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved