Associate Director, Client Success

About the role

The big picture: Axios is a media company dedicated to providing trustworthy, award-winning news content in an audience-first format. We are hiring an Associate Director of Client Success to support our New & Growth business and Advocacy advertising teams!

Why it matters: As a manager on our Client Success team, you will oversee the team’s management of complex client relationships and help set the standard for world-class client delivery across the team. You’ll ensure the team owns the client journey from kickoff to wrap—ensuring exceptional results, driving renewals and retention, and serving as a strategic, solutions-oriented advisor to your teams, who in turn provide this to their clients and internal partners.

This role requires a highly proficient level of expertise, strong business acumen, and the ability to think strategically to drive long-term account health and growth. Collaborating with cross-functional teams—including other CS leaders, Client Partnerships, Axios Creative House, Events, Brand Journalism, and Ad Operations—you will collaborate, help

Skills