Senior Renewals Manager

About the role

We’re building the AI-driven future of customer success, from retention to growth! We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link . About This Role: We’re looking for a full-time Senior Renewals Manager to join our Customer Success team reporting to the Director, Renewals Management. This role is a remote role based in the United States. In this role, you’ll play a key role in driving customer retention and revenue stability by leading renewal execution for the organization’s most complex, high-risk, and high-value accounts. You’ll deliver this impact by developing renewal strategies, mitigating churn risk, influencing pricing and save motions, and partnering closely with stakeholders to secure