Cohere is looking for an individual experienced in provider customer service to act as a key point of contact for hospitals, clinics, physician offices and supply companies. As a Provider Outreach Specialist you will expedite medical records requests and respond to provider inquiries with accuracy, timeliness, and a high level of professionalism. The representative works cross-functionally with audit operations teams to resolve issues, ensure compliance with policies, and support a positive customer experience. Strong communication skills, attention to detail, and a working knowledge of healthcare claims and payment integrity processes are essential for success in this role.
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