GTM Recruiter

About the role

Pylon is a Series B, AI-native B2B company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence. This is a massive market with incumbents that weren’t built for AI-first workflows. Company Series B, $51M raised Backed by a16z, BCV, General Catalyst, Y Combinator 100+ employees Office in San Francisco and NYC, option to join either office The Role As our first recruiting hire, you'll play a mission-critical role in shaping our hiring strategy and scaling our go-to-market organization. You'll work directly with founders and leadership to attract and close talent that will drive our growth. This role reports into Pree Senarathne, Chief of Staff at Pylon. What you will do Own the entire recruiting funnel from strategy to close for all GTM roles with high visibility and direct impact on company growth. Build strong top-of-funnel pipelines through creative sourcing, referrals, and outbound strategies Think outside the box to engage with and close top talent in competitive markets Build and continuously improve scal