Customer Support Manager (Product Support)

About the role

Does your definition of success mean empowering others? Then Jobber might be the place for you! We’re looking for a Manager, Product Support (Customer Support) to be part of our Customer Success department. Jobber exists to help people in small businesses be successful. As featured in the Globe and Mail , we work with home and field service companies to help them better quote, schedule, invoice and collect payments from their customers. Having been named the # 2 fastest growing software company in Canada and one of Fast Company’s Most Innovative Companies in 2020 , it’s clear we’ve come a long way from our first customer in 2011 – but we’ve just scratched the surface of what we want to accomplish for our customers . Our product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices or remotely anywhere within Canada. We’re committed to ensuring the best experience for all Jobberinos to do impactful work. We weren’t named a top workplace in Canada for nothing! The Team: Our Success team collaborates with other departments and stakeho