Customer Loyalty Specialist

OVERVIEW

Gymshark’s loyalty programme is live and growing, and this role is here to run it day-to-day.

The Loyalty Specialist is the executor behind the programme: building and publishing promotions and rewards in our deals engine, managing the referral programme, tracking performance, and making sure the activation plan actually happens. It’s a hands-on, detail-focused role that sits at the intersection of commercial, product, and CRM.

You’ll work closely with the Loyalty Manager and cross-functional partners including CRM, Digital Product, and Creative. T