Client Success Manager

Client Success is the front line of VTS’s retention engine. As a Client Success Manager (CSM), you are the tactical expert who partners directly with commercial real estate teams to ensure they are extracting maximum value from our platform.

With the support of powerful data-driven workflows and advanced VTS AI tools, you will own and manage a dedicated portfolio of accounts. You’ll act as a core strategic advisor for our users—driving value through high-velocity adoption, and turning daily users into VTS champions. Simply put, when our CSMs succeed, our customers thrive and continue to grow with us.

** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. **

What you can expect as a Client Success Manager

This isn’t your typical account management role. At VTS, you’ll join a high-impact, AI-augmented CS team that’s rethinking how modern client suc