Events Marketer

About the role

Overview Pylon is a Series B, AI-native B2B company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence. This is a massive market with incumbents that weren't built for AI-first workflows. Company Series B, $51M raised to date Backed by a16z, BCV, General Catalyst, Y Combinator 100+ employees This is a fully in-person role in SF; we do not offer remote or hybrid options. About the role Events are our most proven pipeline channel. This role owns it. We're not looking for someone to manage a calendar or execute a playbook we hand them. We're looking for someone who can look at our customer base, our market, and our goals — and build the events program that moves the business forward. That means deciding which bets to make, building formats we don't have yet, and running things on the ground when it counts. You'll own our conference presence, our hosted dinners and workshops, and eventually our first-ever user conference. You'll work shoulder-to-shoulder with Sales and Success to make sure every event is full o