Senior Associate, B2B Content

About the role

The Role As a Senior B2B Content Associate, you will be responsible for developing content and communication campaigns that help our restaurant partners manage and grow their Deliveroo business. You will create engaging, accessible and commercially-focused content that helps partners maximise their performance on the platform, adopt best practices, and unlock growth opportunities. Working across multiple channels — including email, Help Centre, website, WhatsApp and tablet notifications — you will design communication campaigns that drive partner engagement, retention and long-term value. You will also create content and enablement materials for our commercial teams, helping Account Managers have more impactful conversations with restaurant partners and ensuring they have the tools and resources they need to support partner success. Reporting to the B2B Content Manager, you will be part of a wider team of content and marketing specialists. You will work closely with teams from across Commercial, Product, Marketing Operations, Go-to-Market, Data Science and other stakeholders to identify partner needs, develop content strategies, and measure the impact of your communications. Key Re