People & Culture Business Partner

At Stio, our people are the heartbeat of the brand. As our People & Culture Business Partner, you'll be the first person employees and managers turn to — whether they're starting their first day, navigating a tough conversation, or looking for clarity on a compliance question. You'll champion a consistent, high-quality experience across our 220+ person team and 25 states, building the kind of trust that makes Stio a place people want to stay.

This role sits at the intersection of people, process, and policy. You'll own day-to-day employee relations, recruiting operations for corporate roles at the manager level and below, and the compliance infrastructure that keeps our multi-state footprint protected. You'll work closely with the Director of People & Culture on complex matters and partner with managers across the business to build their confidence as people leaders.

If you're someone who thrives on variety, loves solving people problems before they become bigger ones, and brings both warmth and rigor to HR work — this role was built for you.

Your Responsibilities

Employee Relations

• Serve as the primary HR point of contact for employees and managers, providing guidance on HR policies, employee relations matters, and workplace concerns
• Triage, investigate, and resolve employee relations issues with discretion, consistency, and care
• Partner with the Director of People & Culture on complex investigations, performance matters, and separations
• Serve as the HR partner for our retail Mountain Studio locations, supporting our Retail Area Managers and Mountain Studio Managers on day-to-day people matters
• Manage workers' compensation claims from filing through return-to-work, serving as the primary liaison with our carrier

Talent & Performance

• Own recruiting operations, including job postings, interview coordination, and offer management; partner with the Director on Director and above hiring
• Deliver a consistent, high-quality onboarding experience that sets new hires up for success from offer acceptance through their first 90 days
• Support managers with performance coaching, documentation, and performance improvement plans; partner with the Director on Director and above matters
• Facilitate promotions and compensation change communications in partnership with the Director of People & Culture

Compliance & Policy

• Monitor federal and state employment law changes across 25 states and maintain Stio's compliance documentation and handbooks in real time
• Serve as the first responder for policy questions from employees, including wage and hour, leave, and workplace policy
• Own annual harassment prevention training compliance, including state-specific requirements across all locations
• Maintain required workplace postings and ensure compliance with federal and multi-state posting obligations

Process Ownership

• Own the end-to-end onboarding and offboarding process for corporate employees, ensuring a smooth experience and clean handoffs across the team
• Administer leave of absence programs in accordance with federal and state law, serving as the primary point of contact for employees
• Maintain compliance documentation, new hire paperwork, and HR records with accuracy and appropriate confidentiality
• Identify opportunities to improve HR processes, reduce manual lift, and create more consistent experiences across the employee lifecycle
• Embody commitment to our company mission, vision, and values

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