Ops & Data Coordinator

Our client is a fast-growing, fully remote company building enterprise HR solutions for large organizations. We are looking for a detail-oriented Billing, Operations & Analytics Assistant to join the team. In this role, you will work at the intersection of data analytics, billing operations, and process coordination, supporting two key leaders and playing an essential part in the company’s day-to-day efficiency and growth. RESPONSIBILITIES This role has a dual reporting structure: CEO: You will report to the CEO for all billing and financial operations tasks. The CEO oversees revenue accuracy, client billing, and operational compliance. Product Manager: You will report to the Product Manager for all analytics. As such, you will own a data analytics solution measuring employee retention for specific companies and produce dashboards for our clients’ customers. RESPONSIBILITIES Data Analytics & Dashboard Management: Maintain and operate internal analytics dashboards under the direction of the Product Collect employee professional data and industry benchmarks online, ensuring data is sourced reliably and kept up to date. Then build employee retention dashboards based on the col