Voice AI that resolves, not transfers. Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes. The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500 The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M Why We’re Hiring This Role: The StreamModule pipeline — VAD → STT → LLM → TTS → Transport — runs on cork/uncork backpressure during live phone calls. A hundred milliseconds of delay is audible. This role owns pipeline stability and pluggability, so the agents and FDE teams can add new models and providers without touching core. You’ll consolidate BullMQ into Kafka, harden the provider abstractions (LLM, STT, TTS base classes), instrument the pipeline with event-driven OTEL tracing, and shore up the Postgres SPOFs that contributed to the Oct 15 and Oct 22 incidents. What You’ll Do : 30
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