Senior Content Strategist

About the Role

Chime is building a world-class member service organization, and we believe member support should be built around 3 guiding principles:

• Frictionless product: Use member insights to mitigate member issues with a simple, transparent product
• Self-service: Provide self-service and automated capabilities to help members solve their own problems; create community for members to support each other
• Excellent support: When members do have to contac