Director of Strategy

About the role

Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2019 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, Maryland and Virginia with continued expansion plans in 2026. What sets us apart is that we built the whole experience from the ground up rather than inheriting it. Gold standard medicine is our baseline, not our ceiling. Our memberships make exceptional care predictable instead of opaque. And because we designed our practices around the people who work in them as much as the pets they treat, we're a place veterinarians actually want to build their careers. Since opening our West Village flagship in 2020, we've grown to 13 practices across New York City, Boston, and the DMV, with more opening this year — backed by Valspring C