As a Senior Solutions Consultant within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions that align with strategic objectives and support excellence at every stage of the Customer Journey.

Primary Responsibilities

Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices.
Provide guidance and hands-on support to internal teams, external partners, and customers during the Implementation of Talkdesk CXA and CCaaS products, ensuring technical alignment and project success.
Drive post-implementation success and customer adoption by providi

Senior Solution Consultant

Skills

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