ANINE BING is looking for a CRM & Retention Marketing Manager to join our Ecommerce team.

This is a build role at the intersection of lifecycle marketing and AI-powered personalization. You will own retention from strategy to execution, shape our CRM platform stack, and bring a genuinely modern approach to how we use data, automation, and AI to deepen the relationship with our customer. The role reports to the Chief Marketing Officer.

This role is open in both New York and Los Angeles — we are looking for the most qualified candidate regardless of location.

Responsibilities Include

Own lifecycle marketing strategy across email, SMS, and app push — from welcome through repeat purchase, reactivation, and loyalty. You build the programs and run them.
Comfort with AI-native workflows is not a nice-to-have here, it is how we expect this function to operate.
Platform strategy. Evaluate, recommend, and lead the implementation of our CRM and

CRM & Retention Marketing Manager

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