Pro Support Representative

About the role

For over 30 years, the company has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. the company at a glance: Founded in 1995 as Angie’s List and rebranded in 2021 Global company with 9 brands in 8 countries and employees worldwide Homeowners have turned to us for 300 million home projects and counting the company is seeking a Pro Support Representative to join our frontline team. In this role, you aren't just answering questions; you are managing the health of a Pros' business. We are seeking a "Strong Operator," someone who take extreme ownership of their metrics, thrives in a high-volume environment, and is committed to delivering world-class support that ensures our Pros are set up for the long-term success. About the team Our Pro Support department is the heartbeat of the company's professional community. We don't just resolve ticket, we serve as strategic partners t