Our Applications business unit focuses on delivering a suite of advanced communication tools designed to enhance customer engagement. From cloud contact centers to feature-rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.

Why this role matters:

Every second a contact center agent is on a call, our platform is working behind the scenes. As a Senior Software Engineer on our CCaaS Technology Team, you will own and evolve the critical services that agents depend on - in a global, multi-tenant, real-time environment serving thousands of concurrent users.

This is not a role where you ship features and move on. You will shape the architecture, set the engineering standard, and have a genuine influence on how the

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Skills

TypeScript JavaScript AWS Terraform MySQL

Redis

CI/CD

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