About Us Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books – all in one connected platform backed by real human support. About the Role We're looking for a Junior Services Engineer based out of our European headquarters in Belgrade. Responsibilities Maintain our existing computer and network setups Administrate and support all existing software and hardware, including Apple devices, Okta, Kanji, Google Workspace, Slack, Jira Troubleshoot and effectively support and resolve user issues Diagnose and resolve of hardware, software, networking, and system issues when they arise Own and take action on the Joiner-Mover-Leaver Process – lifecycle view (onboarding, changes, offboarding) Monitor and maintain IT compliance, ensuring policies and controls are properly implemented and followed Security maintenance and assistance with performing security audits Document processes for users and administrators, including creating guides tailored to both technical and non-technical audiences Keep up-to-date on new technologies and security risks Assist with implementing system and process improvements Qualif
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