System Engineer

You probably remember the best interaction you’ve ever had with a company, and the worst one too. But what makes one customer journey feel effortless, personal and relevant, while another feels slow, generic and frustrating? With our AI-powered Customer Engagement Platform , we connect conversations, customer data and payments through AI Agents. This allows companies all over the world to elevate their entire customer journey and grow faster, together. All our services are fully integrated within our unique business structure, consisting of four business units: Connect, Pay, Live, and Engage . Now, we’re looking for a System Engineer to join the IT Workspace-team of CM.com ! What you will do As a System Engineer , you will be the person colleagues count on when something goes wrong. And you are the engineer who makes sure things go right in the first place. You'll resolve internal IT incidents, take ownership of changes from preparation through to communication. This is not a pure support role. Yes, you’ll help colleagues when needed, but you’ll also improve the environment behind the scenes, automate repetitive work, contribute to projects and help shape how IT Workspace develops