CSM Manager - Public Safety (Major Markets)

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the Team: The Customer Success team enables sales by winning the technical validation process, driving value to customers by seamlessly delivering services, and supporting customers with world class on-boarding and technical expertise. We are a rapidly growing team of passionate, mission driven UAS professionals, who sweat the details and ensure our customers are set up for success. About the role: We are looking for a humble and elite, customer first, leader to manage our Drone as First Responder (DFR) Major Markets team. This role is ideal for a hands-on leader who enjoys coaching ICs, solving real customer problems, and staying close to the field. This person will lead a team of six customer success managers