Manager, Credit Card Business Strategy (Remote)

How you’ll make an impact:

• Support Seen leadership in shaping the strategy and priorities for the branded credit card portfolio.
• Develop and maintain goals and KPIs (e.g., acquisition, activation, spend, balances, losses, economics) for branded credit card.
• Build and update financial models and simple business cases to evaluate new features, pricing changes, channels, and offers.
• Prepare materials for leadership reviews (e.g., business updates, initiative status, performance deep dives).
• Translate strategic priorities into clear problem statements, requirements, and work items for Product, Marketing, and other partner teams.
• Track end-to-end execution of branded credit card initiatives: timelines, dependencies, and risks; follow up with owners and escalate as needed.
• Coordinate launch readiness across key partners (Product, Marketing, Risk, Operations, Servicing) to ensure smooth delivery and measurement for new initiatives.
• Maintain a simple but visible portfolio/initiative tracker for our branded credit card.
• Partner with Analytics and Finance to monitor KPIs and dashboards for our branded credit card performance (e.g., funnel conversion, usage, losses, unit economics).
• Identify performance issues and dig into root causes (e.g., channel, customer segment, credit tier, product feature).
• Recommend data-driven actions (tests, changes, follow-ups) and collaborate with Product, Marketing and Risk to implement them.
• Build a strong understanding of branded credit card customer segments, use cases and pain points through data, research, and feedback from partner teams.
• Track competitive and market trends in general purpose credit cards and bring relevant insights into planning.
• Partner with Marketing to support channel strategy and campaigns for our branded credit card (e.g., positioning, cross-sell, lifecycle actions).
• Work with Risk, Compliance, and Legal to ensure business proposals are consistent with policies and regulatory expectations.
• Support Product and Operations in documenting business requirements and considering operational and servicing impacts for our branded credit card initiatives.
• Identify operational pain points or recurring issues impacting the branded credit card customer experience and propose improvements.
• Serve as a central coordination point for branded credit card initiatives across Product, Marketing, Risk, Analytics, Operations, and other teams.
• Communicate priorities, status, and key decisions clearly and concisely to partners and leadership.
• Help ensure alignment between branded credit card initiatives and broader Snap/Seen portfolio strategy.

What you’ll need to succeed:

• 2+ years of experience in product management, product strategy, business management, consulting, or analytics, ideally in consumer finance, credit cards, banking, or fintech.
• Strong analytical and problem-solving skills; comfortable working with data, building simple models, and deriving insights.
• Experience working with cross-functional teams (e.g., Product, Marketing, Risk, Analytics, Operations).
• Ability to manage multiple initiatives simultaneously, with strong ownership and follow-through.
• Excellent written and verbal communication skills, including the ability to synthesize complexity into clear