Genetic Counselor Assistant I, Hold Resolution

About the role

At GeneDx (Nasdaq: WGS), we don’t just diagnose rare diseases — we redefine what’s possible in precision medicine. ​ With one of the world’s largest, rare disease datasets, we turn genomic data into answers that change lives and accelerate discovery. ​ Patients and families around the world are counting on us to lead with bold ideas, relentless focus, and drive to end the diagnostic odyssey. ​ Visit www.genedx.com to learn how we’re making precision medicine the global standard of care. ​

Summary The Genetic Counseling Assistant I (GCAI) may support any number of functions including but not limited to the daily execution of genetic test order review, hold review and management, and provision of support to the patient counseling team. ​ Responsibilities include evaluating test appropriateness, resolving order issues, facilitating test setup in alignment with established protocols, and coordination of care for patients undergoing genetic counseling. ​ With a focus on operational accuracy, client communication, and system fluency, the role contributes to efficient test utilization and suppor