Strategic Customer Success Manager

Who We Are Most companies are racing to deploy AI, but very few have the foundation to make it work reliably. Atlan is building that missing layer: the context layer for enterprise AI. We connect the business context behind data so humans and agents can operate with far more accuracy and confidence. With backing from world-class investors including GIC, Insight Partners, Meritech, Peak XV, and Salesforce Ventures , we've earned the trust of most AI-forward enterprises like General Motors, Nasdaq, Workday and Elastic . Come build the infrastructure that AI runs on. The Opportunity As a Strategic Customer Success Manager, you'll sit at the center of some of our most complex, highest-impact customer relationships. You'll partner with Fortune 500 and high-growth enterprise customers to drive real adoption, measurable business outcomes, and long-term value from their AI initiatives. If you get energy from working with executive stakeholders, translating complex AI platforms into business impact, and helping customers fundamentally reimagine how they work — this one's for you. Impact & Purpose Lead the AI Context Layer: Help customers unlock the full potential of their AI initiatives